Dec 7, 2022 · Keep your personal info safe. Set a security option on your phone or tablet to prevent outsiders from accessing your contacts, personal info, or other important data. Get steps to secure your device with our security device support tutorials.Need To Setup A Device Unlock Request? If you are attempting to unlock your device or have questions regarding why a request cannot be processed, check out our Device Unlock article. You will find …Apr 12, 2022 · Check the status of your request by: Go to our Status Portal. Enter your IMEI Number & Request Number. Follow the prompts. A few things to keep in mind: The incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. Dec 7, 2021 · AT&T has a process in place for you to use if you want to unlock your phone. It does have a few restrictions and there are certain requirements you have to meet, but if you think the gain is worth ...6 days ago · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Aug 31, 2022 · For android or any other brand, you will need a device unlock code. Since you did not get the code in your email, you will need to reach out to our International Team for further assistance at 1.314.925.6925 available 24/7. You may also Chat with a rep, scroll down and click Chat in the bottom left corner. Thank you for reaching out to AT&T ...May 12, 2022 · Hi TinaBaker, we're here to help with your unlock phone request.. As the ACE @dwill05 mentioned, if you bought a phone on 5/1/22, it’s still within the buyer’s remorse period. You can return the device within the 14 days BRE period. AT&T usually doesn’t unlock a phone until the 14 day return period is over, at a minimum. The …Sep 21, 2023 · If you haven’t tried, please submit your request using our Device Unlock Portal and your device must meet our Eligibility Requirements. Is an AT&T phone or device and isn’t active on another AT&T account. Hasn’t been reported as lost, stolen, or involved with fraud. Is an AT&T PREPAID SM phone that has had paid service for at least six ... Llama al *#06# desde tu dispositivo o ve a las configuraciones de tu dispositivo para conseguirlo. Encontrarás el número de solicitud en el correo electrónico que te enviamos. Ve rápidamente el estado de tu solicitud para desbloquear el dispositivo. Todo lo que necesitas es el número de IMEI de tu dispositivo y el número de solicitud de ... Apr 17, 2024 · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Internet providers like AT&T and Verizon lobby against lower broadband prices. David Brancaccio and Ariana Rosas Apr 24, 2024. Heard on: "As officials have …QUICK ANSWER. To unlock your AT&T phone, the company has a few requirements you have to hit. Once you meet the requirements (detailed below), you can head to AT&T's unlock portal....21 hours ago · Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number.Apr 12, 2022 · Check the status of your request by: Go to our Status Portal. Enter your IMEI Number & Request Number. Follow the prompts. A few things to keep in mind: The incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. Nov 16, 2023 · Just because they unlocked the phone doesn't mean that there isn't an installment balance. Business accounts can request an unlock after 30 days. Apr 4, 2024 · The AT&T Support Center provides personalized assistance for customers of AT&T Wireless, Internet, Prepaid, and more! Read our helpful Support articles to self-service and check on the status of your service request.Nov 24, 2017 · Check the status of your request . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Llama al *#06# desde tu dispositivo o ve a las configuraciones de tu dispositivo para conseguirlo. Encontrarás el número de solicitud en el correo electrónico que te enviamos. Ve rápidamente el estado de tu solicitud para desbloquear el dispositivo. Todo lo que necesitas es el número de IMEI de tu dispositivo y el número de solicitud de ... Enroll with the steps below or visit an AT&T Retail Store. Step 1. Buy and activate new phones individually. If you already have all your AT&T Prepaid phones set up, move to Step 2. Step 2. Chosen account owner signs into myAT&T. Step 3. Select "Add a Line" within myAT&T. Step 4.Aug 17, 2021 · Hello @STEPHENF2109, let's take a closer look into why you're receiving the messages when trying to unlock the phone. Your phone would have to be considered AT&T Prepaid for 6 months before the Unlock Portal will accept the device.. Also, there're device unlock eligibility requirements that have to be met. Go to the highlighted area to …Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or involved ...Jul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. 2 days ago · 1. Swipe down from the Notification bar, then select the Settings icon . 2. Select Lock screen & security . 3. Select Select screen lock, then select the desired screen lock type and follow the prompts to complete set up. 4. Edit Lock screen notification settings as desired, then select OK. Change lock type.Sep 14, 2022 · Get the full details about unlocking an AT&T device from our network when you visit our eligibility requirements. Also, something to keep in mind is, when purchasing a device from a third-party seller, you will want to have them perform the unlock request. You will find these details under eBay & Non-AT&T Purchases when you visit AT&T Device ...[LIVE] New Device – T2 – 2024 – AT&T Unlock the Store AT&T Device Unlock Instructions . Descargar las instrucciones en español para desbloquear equipos de AT&T (PDF de 513 KB) How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved. Once your Dec 6, 2023 · OnePlus devices: In your Settings app, enter the Wi-Fi & Internet menu, and select SIM & Network. T-Mobile devices: In your Settings app, choose the Network & Internet menu; under Mobile Network, select Advanced. Once you've found the right menu for your device, here's how to complete your T-Mobile device unlock: Choose Network …Sep 3, 2023 · The first step is to, on your computer or smartphone, head over to the AT&T Device unlock portal in your browser of choice. You’ll want to click the option that says Unlock a device. Next, you ...Apr 1, 2024 · In this tutorial, you will learn how to: • Set up a secure screen lock with a passcode • Add a Touch ID • Erase data • Adjust screen lock time • Lock device • Unlock device Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode …Sep 14, 2022 · Get the full details about unlocking an AT&T device from our network when you visit our eligibility requirements. Also, something to keep in mind is, when purchasing a device from a third-party seller, you will want to have them perform the unlock request. You will find these details under eBay & Non-AT&T Purchases when you visit AT&T Device ...Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory settings.Jul 31, 2023 · I have switched providers due to issues with service at my home. I was told by customer service rep that my device was unlocked after paying balance due. This could take 24 to 48 hours to go into effect. My numbers have already been ported over to my new provider, so until unlocked my family does not have service.Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device. Nov 24, 2017 · Check the status of your request . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required.Jul 19, 2018 · Hey there @Chuchi, we'd be glad to let you know how to receive a device unlock request number.. In order to obtain your device unlock request information, you'll need to: Check your email (including spam or junk folders) or text messages for updates on your request. If you don't have a wireless phone account, you have to select Confirm …Jun 21, 2018 · When a phone is sold, it is locked and can only be used on that network. After a phone is fully paid for, it is eligible to be unlocked, which means that it can be used on any compatible network. Unlocked phones are worth more than locked phones on the used phone market. You do not need to unlock your phone, but if you want to, you can.Dec 13, 2023 · Check to discover if your iPhone or iPad is locked to the AT&T network if you purchased it on a particular plan. Step 1. First, go to Settings, then to Cellular. Step 2. If you see a Cellular Data option in the Cellular menu, your iPhone is unlocked.Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device.Apr 16, 2024 · • Lock device • Unlock device • Set Lockdown Mode Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode when you turn on or restart your device, unlock your device, update your software, or erase your device. 2.QUICK ANSWER. To unlock your AT&T phone, the company has a few requirements you have to hit. Once you meet the requirements (detailed below), you can head to AT&T's unlock portal....5 days ago · Get Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra (SM-S921U/SM-S926U/SM-S928U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.Sep 16, 2023 · Like Ace mentioned, you can unlock the device by following the instructions given in the link below: Unlock your device. If the above steps do not help, you can contact our prepaid support team on 800-901-9878 for further assistance. Hope this information helps. Thank you for visiting AT&T Community Forums! 1 day ago · Help block spam and fraud calls. Secure your device and the stuff on it. Get notified of data breaches. Learn more about your AT&T Cingular Flip IV (U102AA) Get support for AT&T Cingular Flip IV (U102AA) features including voicemail, connectivity, storage, troubleshooting, email, and more from AT&T.Apr 22, 2022 · Go to our Device Unlock portal. Select Yes if you are an AT&T Customer, No if you are not an AT&T customer. Enter your telephone # if you are an AT&T Customer. Enter your IMEI if you are a non-AT&T Customer. Follow the prompts. Check the status of your request by: Go to our Status Portal.4 days ago · We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Don't know your IMEI? Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request.Enroll with the steps below or visit an AT&T Retail Store. Step 1. Buy and activate new phones individually. If you already have all your AT&T Prepaid phones set up, move to Step 2. Step 2. Chosen account owner signs into myAT&T. Step 3. Select "Add a Line" within myAT&T. Step 4.Oct 21, 2023 · Hi @Spock2050, thank you for writing back to us. To answer your question, yes, AT&T has the option to unlock your device, if you meet the device unlock eligibility criteria.The device has to be fully paid, and there should not be any past due/installments on the device. If you're buying the phone from a third party/online store, please confirm if …Aug 21, 2023 · Ways to cancel. Online. Submit an online military cancel request. We’ll ask for the required info and provide a place to upload your deployment orders. Fax. 847.513.5954 (long distance charges may apply) To cancel your service by fax, we’ll need this info: Account name (as it appears on the bill) Account number.Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Dec 7, 2022 · How to unlock a SIM with a PIN unlock key (PUK) Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose the device that needs a PUK code. Select Manage my device. Under See device options, select Get your PIN unlock key (PUK).Sep 16, 2022 · We are here to help you with your device unlock email concerns, @pupster100. If you do not have an AT&T account, we will send you a confirmation email to confirm your request after submitting your device unlock request.You want to check your spam and junk folders as emails tend to get sent there. Please keep in mind that the …5 days ago · Get Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra (SM-S921U/SM-S926U/SM-S928U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.Get an instant ATT unique and authorized network unlock code. from our fast, simple online service. Submit your phone details and pay - within minutes we'll generate your unlock PIN and send it directly to you. No waiting around - independence for your phone starts the moment you receive your custom code. An unlocked phone means: ️ Using any ...May 7, 2023 · Prepaid phones must be used on the prepaid service for 6 continuous months before they are eligible for unlocking for AT&T to recoup the discounted price of the phone. If you wanted an unlocked phone, you could have purchased an unlocked one from the manufacturer but you would have paid several hundred dollars more. 0.Sep 14, 2022 · Get the full details about unlocking an AT&T device from our network when you visit our eligibility requirements. Also, something to keep in mind is, when purchasing a device from a third-party seller, you will want to have them perform the unlock request. You will find these details under eBay & Non-AT&T Purchases when you visit AT&T Device ...Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ...Oct 11, 2023 · Learn how to swap an active eSIM or SIM card between devices with AT&T. Find out what you need to do before and after the swap, and how to troubleshoot any issues. Whether you have a new device, a damaged SIM card, or just want to switch phones, this article will guide you through the process.Go to http://att.com/deviceunlock. Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock...Apr 9, 2022 · Let's help you with your unlock request, @dakotawilbourn1794. Active military customer with a temporary or permanent change of station (TCS or PCS military document) do not have to complete their installment agreement or …This app provides AT&T Prepaid customers using devices preloaded with the AT&T Unlock app the ability to unlock their device in accordance with the terms of service. The app will only... Review the eligibility requirements and submit a request to unlock your phone or device. Feb 3, 2022 · I submitted a device unlock request. I received an email that said "Confirm your unlock request within 24 hours." When I "confirm request" within 24 hours, but it showed this screen .How can i know whether I confirmed well or not?QUICK ANSWER. To unlock your AT&T phone, the company has a few requirements you have to hit. Once you meet the requirements (detailed below), you can head to AT&T's unlock portal....To pay off your installment plan or check your balance, sign in and select installment details. Device unlock request. You can request to unlock your AT&T phone or device if you meet the eligibility requirements. We’ll ask for a few details and then let you know if it’s eligible …May 21, 2023 · Hi @mctasha22.Thank you so much for reaching out to us. We are more than happy to assist with your device unlock request. Have you tried to submit a unlock device request. We are asking these questions just to clarify and make sure we give you the correct steps to follow.Apr 4, 2024 · Yes. Here's how: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have to complete an unlock request.Aug 17, 2022 · Hello ejexx27, if the device unlock app will not launch we have other options. You can submit an unlock request online. You would also like to make sure your device meet the requirements to be unlocked. Personal device requirements. Your device: Is an AT&T phone or device and isn’t active on another AT&T account.Nov 3, 2023 · Hello, thanks for your response. Unfortunately, when I used the web service (as in the link you shared), I received an automated email saying that my request was denied because since I have an AT&T Pre-paid device, I must use the app to unlock the device. Nov 15, 2021 · Agree to the legal and eligibility requirements and click Next. It's the last checkbox at the bottom of the form. If you want to read the legal and eligibility requirements, click the blue text in the sentence "Yes, I've read the legal stuff and agree to the device unlock eligibility requirements" at the bottom of the form Then click Next at the bottom of the form. Apr 12, 2022 · If your device is still locked to our network, then you'll need to submit another unlock request. Please keep in mind that if your device has the pre-loaded app, then you'll have to submit the request through there. Simply open the app, click Unlock, and follow the prompts. Personal device requirements.Apr 6, 2024 · 1. From the Lock screen screen, select Secure lock settings. Note: If you have a screen lock set up, you will be prompted to enter your screen lock to continue. 2. Select Auto lock when screen turns off, then select the desired timer duration. Set Lockdown mode. ENABLE: Lockdown mode turns off Smart Lock, biometrics unlock and …May 7, 2023 · Prepaid phones must be used on the prepaid service for 6 continuous months before they are eligible for unlocking for AT&T to recoup the discounted price of the phone. If you wanted an unlocked phone, you could have purchased an unlocked one from the manufacturer but you would have paid several hundred dollars more. 0.Aug 17, 2021 · Hello @STEPHENF2109, let's take a closer look into why you're receiving the messages when trying to unlock the phone. Your phone would have to be considered AT&T Prepaid for 6 months before the Unlock Portal will accept the device.. Also, there're device unlock eligibility requirements that have to be met. Go to the highlighted area to …Oct 4, 2023 · The FCC states “ Deployed Personnel Unlocking Policy. Carriers will unlock mobile wireless devices for deployed military personnel who are customers in good standing upon provision of deployment papers.”. It also states “ Disclosure. Each carrier will post on its website its clear, concise, and readily accessible policy on mobile wireless ...Need To Setup A Device Unlock Request? If you are attempting to unlock your device or have questions regarding why a request cannot be processed, check out our Device Unlock article. You will find …Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory settings.Enroll with the steps below or visit an AT&T Retail Store. Step 1. Buy and activate new phones individually. If you already have all your AT&T Prepaid phones set up, move to Step 2. Step 2. Chosen account owner signs into myAT&T. Step 3. Select "Add a Line" within myAT&T. Step 4.Internet providers like AT&T and Verizon lobby against lower broadband prices. David Brancaccio and Ariana Rosas Apr 24, 2024. Heard on: "As officials have …Apr 17, 2024 · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.4 days ago · We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Don't know your IMEI? Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request.Oct 21, 2023 · Hi @Spock2050, thank you for writing back to us. To answer your question, yes, AT&T has the option to unlock your device, if you meet the device unlock eligibility criteria.The device has to be fully paid, and there should not be any past due/installments on the device. If you're buying the phone from a third party/online store, please confirm if …4 days ago · We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Don't know your IMEI? Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request.Dec 7, 2021 · AT&T has a process in place for you to use if you want to unlock your phone. It does have a few restrictions and there are certain requirements you have to meet, but if you think the gain is worth ...Nov 7, 2022 · In the meantime, try clearing the cache and cookies and power cycling your phone by pressing and holding the Power/Lock button on the right side of the device, then select Power off. To turn the device back on, press and hold the Power/Lock button until the screen lights up. Uninstalling and reinstalling the app may help as well. Apr 16, 2024 · • Lock device • Unlock device • Set Lockdown Mode Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode when you turn on or restart your device, unlock your device, update your software, or erase your device. 2.Dec 14, 2021 · Power on the device with non-AT&T SIM. • For devices with removable battery, insert the battery back into the device. (Wait for the message: “Enter the device unlock code.”) Enter the unlock code. Press OK. Feel free to reach back out and let us know how these detailed steps worked for you! Thank you!Apr 3, 2019 · What about unlocking the device to use while I’m away for that year. Cause I just upgraded and she said it’s not possible. My account will still be active with two other lines and auto pay. They should still be able to take the installment on my phone. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or involved ... Apr 16, 2024 · • Lock device • Unlock device • Set Lockdown Mode Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode when you turn on or restart your device, unlock your device, update your software, or erase your device. 2.If you cannot find this number, use the device to dial *#06#. This number will be 14 or 15 digits long and will show on your screen after you have dialed and pressed Send or Call. The phone number used on the device. Deployment papers if you are trying to unlock a phone or tablet for military deployment.
Nov 4, 2022 · Power off the device and insert a non-AT&T SIM card. If your SIM card slot is located under the battery, remove the battery. Power on the device with non-AT&T SIM. For devices with removable battery, insert the battery back into the device. Wait for the message: “Enter the device unlock code.”. Enter the unlock code. Press OK. . Cirrusmd
Jan 29, 2021 · FWhen submitting an unlock device request online, make sure to select Yes when asked if you’re deployed military. We’ll ask for your temporary or permanent change of station (TCS or PCS) military documents. If you have an installment plan, you’ll still pay your bill as normal. But you don’t have to pay off your installment plan before ... Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. [LIVE] New Device – T2 – 2024 – AT&T Unlock the StoreJul 25, 2023 · Is an AT&T phone or device and isn’t active on another AT&T account. Paid through your monthly bill: Submit your unlock request at the start of your next bill period. Paid off early: The wireless number assigned to the device must be active for at least 60 days. Wait 48 hours after you make your final payment to submit your unlock request. Dec 13, 2023 · Check to discover if your iPhone or iPad is locked to the AT&T network if you purchased it on a particular plan. Step 1. First, go to Settings, then to Cellular. Step 2. If you see a Cellular Data option in the Cellular menu, your iPhone is unlocked.Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or involved ...17 Messages. Tuesday, June 20th, 2023 3:33 AM. Cannot unlock device due to website technical issues. @ATTMobilityCare , Hi, i paid off a phone and it now is ready for …Feb 19, 2017 · Hi there @THX1965,. Oh no! I’m sorry to hear you’re having issues submitting a device unlock request for your iPhone 6. I can understand the importance of unlocking your phone, especially if you plan on using another carrier’s SIM card! Thanks a lot for coming to the Community Forums to research a resolution!Yes. Here's how: Open your phone Settings. Tap General and then About. Scroll to Carrier Lock. If it says: No SIM restrictions, it’s unlocked. SIM locked, you’ll have …The cost of an AT&T unlimited plan will depend on the number of lines you need and the specific plan you select. For example, AT&T’s Unlimited Starter® SL plan costs $35.99/mo. per line when you get four lines. You can use the online tool to estimate how much an AT&T unlimited plan that suits your needs might cost.Unlock your phone permanently from ATT today for a great price. 24hr unlock delivery Instant unlocking for many phones on the ATT network. International unlocks ... our system will automatically process your device by remotely identifying it and requesting an official phone device unlock from AT&T.Jul 7, 2023 · Since you put an AT&T Prepaid SIM card into your device, you'll have to maintain the paid service for at least six months before your device becomes unlock eligible. Additionally, once that six month period has elapsed, you must submit your unlock request using the most recent version of the AT&T Device Unlock app. Jul 31, 2023 · I have switched providers due to issues with service at my home. I was told by customer service rep that my device was unlocked after paying balance due. This could take 24 to 48 hours to go into effect. My numbers have already been ported over to my new provider, so until unlocked my family does not have service..